Royal Empire Doodles – Refund Policy At Royal Empire Doodles, we are deeply committed to the health, well-being, and successful placement of every puppy we raise. Due to the nature of planning, care, and personalized preparation involved in responsible breeding, the following refund policy is in place: Reservation Fees & Payments • All reservation deposits are non-refundable, as they reserve a specific puppy or place in line and cover ongoing care and development. • If a family chooses to back out after a deposit has been placed, that deposit is forfeited. • Full payment is due 1 week prior to go-home day. Once full payment is made, no refunds will be issued unless otherwise stated below. Refunds Will Only Be Considered If: • A puppy is determined by a licensed veterinarian to have a serious congenital or life-threatening health issue prior to go-home day, and no suitable replacement can be provided. • Royal Empire Doodles is unable to fulfill the placement due to unforeseen circumstances on our end. Transfer of Payment/Deposit • If a family experiences a major life change prior to go-home day and notifies us in writing, we may allow a one-time transfer of funds to a future litter at our discretion. • This option is not guaranteed and depends on the timing and circumstances. Commitment to the Puppy By submitting a deposit or full payment, buyers agree to move forward in good faith and with the intention of bringing home their puppy as scheduled. Please understand that last-minute cancellations affect not only our small business but also the development and stability of the puppy. Thank you for respecting our policies and supporting ethical, intentional breeding. We want every puppy’s placement to be a joyful and smooth transition!